Return & Refund Policy

Last Updated: July 13, 2026

At Kingdom.store, customer satisfaction is our priority. If you are not completely satisfied with your purchase, we're here to help.

Return Eligibility

You may request a return within 14 days of receiving your order, provided that:

• The item is unused, unworn, and in its original condition.

• The item is returned in its original packaging with all accessories.

• Proof of purchase or order confirmation is provided.

Non-Returnable Items

The following items cannot be returned unless they arrive damaged or defective:

• Personal care or hygiene products

• Customized or personalized items

• Gift cards

• Clearance or final sale items

Damaged, Defective, or Incorrect Items

If you receive a damaged, defective, or incorrect item, please contact us within 48 hours of delivery. Include your order number and clear photos of the item so we can resolve the issue as quickly as possible.

Refund Process

Once your returned item is received and inspected, we will notify you of the approval or rejection of your refund.

If approved, your refund will be processed to your original payment method within 5–10 business days, depending on your payment provider.

Return Shipping

Unless the item is damaged, defective, or shipped incorrectly, customers are responsible for return shipping costs.

Exchanges

We replace items only if they are defective, damaged, or incorrect. Please contact us to arrange an exchange.

Order Cancellation

Orders may be canceled before they are shipped. Once an order has been dispatched, it cannot be canceled and must follow the return process after delivery.

Contact Us

If you have any questions regarding returns or refunds, please contact us:

Store Name: Kingdom.store

Email: kingdomstore132@gmail.com

Thank you for shopping with Kingdom.store. We appreciate your trust and are committed to providing excellent customer service.